Terms & Conditions

Deposit & Cancellation Policy

Deposits are required in order to secure your reservation. These can be made via credit or debit card. The full cost of the first night of your stay will be taken as the deposit.

For cancellations made more than four weeks prior to the commencement of your stay we will refund your deposit less a £30.00 administration charge.

For cancellations or curtailments made within four weeks of the commencement of your stay, we reserve the right to charge for any accommodation that we are unable to re-let.

All cancellations must be communicated via email to stay@scouriehotel.com. Failure to notify us of a cancellation will result in the full cost of the stay being charged.

We strongly advise all our guests to take out travel insurance against any unforeseen cancellations.

In the unlikely event that we are unable to provide your accommodation due to circumstances beyond our reasonable control, we will contact you as soon as possible and, where appropriate, offer to postpone your booking or provide a credit against payments already made. Any rights you may have to a refund under applicable law will not be affected.

Pricing

The price stated in your booking confirmation will be the price that will apply to your stay save for any variation to the rate of VAT or the imposition of any additional rates, taxes or other charges that may be imposed by national or local government or such other statutory body.

Parking

Parking is available to the front of the hotel with additional parking available to the side. We recommend that all guests arriving by motorcycle use the side carpark.

All vehicles are parked at the owner’s risk and the hotel accepts no liability for any damage, loss or theft when parked in the car park.

Please note that the hotel does not possess a dedicated electric car charging point. In an emergency situation any guest wishing to charge their vehicle via a 13amp socket will be charged a flat rate of £25.00.

Accessibility

If you have any accessibility requirements or other specific accommodation needs, please contact us prior to booking and we will be happy to advise on the suitability of our accommodation.

Arrival & Departure

Check in will be available from 4:00pm to 10:00pm on the day of arrival. We are unable to offer check in outside of these times.

Rooms must be vacated by no later than 10:30am on the morning of departure.

Dinner Reservations

Dinner is available in the hotel Dining Room which offers a three course dinner with a choice of starters, mains and desserts. Dinner is priced at £50.00 per head for guests booked direct with the hotel on a dinner bed and breakfast package or £55.00 per head for guests booked on a bed and breakfast basis.

Guests who book on a B&B basis will not be guaranteed a table for dinner and are strongly advised to reserve a table in advance should they wish to eat in the dining room. When booking on a DB&B package a table will be automatically reserved.

Please note that we do not offer an à la carte or bar menu.

Vegetarian, vegan and gluten-free substitutes may be available however we ask that you notify the hotel prior to your arrival. Failure to do so may lead to a lack of suitable options.

We do not operate a dedicated children’s menu but are happy to accommodate reasonable requests with sufficient notice.

Breakfast

Breakfast is served from 7:30am until 9:00am.

Vegetarian, vegan and gluten-free substitutes may be available however we ask that you notify the hotel prior to your arrival. Failure to do so may lead to a lack of suitable options.

Occupancy

Our bedrooms accommodate a maximum of two guests, with the exception of the Fisherman’s Lodge, which can accommodate up to four.

Children & Infants

Children under 3 may stay in addition to the stated room occupancy, subject to the suitability of the room and availability of a cot. Children aged 3 to 11 are included within the room’s maximum occupancy and must share a room with an accompanying adult.

Please contact us before booking if you are travelling with children or an infant, and we will be happy to advise on the most suitable accommodation.

Dogs

Well-behaved small to medium sized dogs are welcome in our Courtyard, Garden View and Garden Rooms as well as in our Fisherman’s Lodge. We permit a maximum of two dogs per room. Dogs are charged at £20.00 per dog per night subject to a maximum of £80.00 per dog per stay.

Guests are responsible for ensuring that rooms are left in an acceptable condition. Any damage to or loss of either hotel property or guest property may result in charges being applied to your account. Dogs must be kept on a lead at all times when in public areas of the hotel.

Please note that we do not permit dogs into the Dining Room.

Smoking

Smoking including the use of e-cigarettes and vaping is not permitted anywhere inside Scourie Hotel. An additional deep cleaning charge of £100.00 will be made to any guest who disregards this request.

Loss of or damage to property

Guests are responsible for the safekeeping of their personal belongings. The hotel accepts no responsibility for loss or damage to personal property except where required by law.

Any loss of or damage to hotel property caused by an individual using the hotel facilities will be charged to that individual in full. Lost or non-returned keys will be charged at £25.00 per key.

Payment

Valid credit/debit card details must be provided at the time of booking for the payment of the deposit. Cards must remain valid for the full duration of the booking. The card provided at the time of booking will be used to take the applicable deposit. Any outstanding balance and incidental charges must be settled by the guest on departure. We reserve the right to charge the card for any unpaid charges, cancellation charges, or costs arising from damage to or removal of hotel property. Please note we are unable to accept payment via American Express.

Group Bookings

Any reservation that includes three or more rooms will be classed as a group booking and will be subject to bespoke terms and conditions. Payment in respect of group bookings will be required in full eight weeks prior to the date of arrival.

Third Party Websites

While we make every effort to ensure that information about Scourie Hotel is accurate, we cannot guarantee the accuracy of information published by third-party websites. Where there is a discrepancy, the terms and information provided by Scourie Hotel at the time of booking will apply.